Artezio is selected to the Global Services 100 world best ITO-BPO providers
Posted on Jul 13, 2011
GS100 is the annual survey and analysis of the global ITO-BPO industry done by Global Services in association with NeoGroup (formerly NeoIT). The survey recognizes service provider excellence and maturity to serve the global market. The GS100 is a benchmark in the global ITO and BPO industry because of its rigorous methodology, exhaustive coverage, and value to the services buyer community.
Companies who opted to participate in the survey were asked to share exhaustive information through an online survey done during 03/11 and 04/11. The top 100 list and the names in the categories are derived using a scientific research methodology based on over 200 data points and several qualitative parameters. The GS100 model for analysis is based on four primary pillars:
- Management Excellence: Includes revenue, growth, profitability, expansion, MA, headcount, thought leadership, innovation capability, marketing excellence, leadership quality, resource profile, risk management measures, HR practices and policies, and several other performance indicators;
- Customer Maturity: paying customers, new customers, verticals represented, geographies represented, vertical diversity, contract sizes, customer case studies, complexity of projects, marquee clients, important wins, etc.
- Global Delivery Maturity: global delivery footprint, type of work done, expansions, head counts, growth in head counts);
- Breadth of Services Portfolio: breadth of capabilities and service offerings across ITO and BPO, domain expertise across verticals, engagement models, vendor management practices, new capabilities and services launched, category leadership, ability to serve niche markets, etc.
Being not a huge company Artezio got listed in the Global Services 100 rating because of the highest quality of its diversified services proved by more than positive responses of its customers as well as the significant recognition of the company and its management team in the industry.
Pavel Adylin, Artezio's CEO: "We pay very much attention to the highest quality of our services and the top-of-the-line satisfaction of our clients. That's why I am more than happy that our efforts were appreciated and allowed us to get listed in such respectable rating as the Global Services 100."
It's not the first time when Artezio tops in various rankings of IT companies. The leadership of Artezio and the excellence of its work are regularly confirmed by the Gartner Research, the Black Book of Outsourcing, the Software Magazine, etc. One of the newest achievements is Artezio’s inclusion into the Global Outsourcing 100 rating by the International Association of the Outsourcing Professionals (IAOP).