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PROJECT FACTS


User Profile

Pharmaceutical Company

Services

Software Development

Functional Area

Healthcare IT


CHALLENGE

To customize the IVRS/IWRS for clinical trials in large pharmaceutical companies.


SOLUTION

  • Harmonizes both voice and telephony commands with web and device specific instructions
  • Manages large volumes of data and features functionality required for conducting multi-language clinical trials (patient management and patient diaries; medical/distributor center management; medication/inventory management)

RESULTS

The new framework successfully implemented

Ongoing support of custom clinical trials based on the new platform for over 2 years