Interactive Voice/Web Response System

Interactive Voice/Web Response System (IVRS/IWRS) for Clinical Trials


To customize the IVRS/IWRS for clinical trials in large pharmaceutical companies.


  • Harmonizes both voice and telephony commands with web and device specific instructions

  • Manages large volumes of data and features functionality required for conducting multi-language clinical trials (patient management and patient diaries; medical/distributor center management; medication/inventory management)


The new framework successfully implemented. Ongoing support of custom clinical trials based on the new platform for over 2 years.