317 George St., Suite 320, East Brunswick, NJ 08816 | +1 (212) 220-1641
Artezio Introduces Help Desk
Recent Posts
- How AI Can Be Integrated Into Electronic Medical Records (EMRs) — Business Benefits and Technical Blueprint
- How AI Can Be Integrated into Electronic Health Record (EHR) Software
- How Leading Medical Companies Transformed Healthcare Through AI: Success Stories and Results
- How AI Can Improve Medical Apps & Software
- Top Dev News — Key Software Development Updates (last 2 weeks)
Artezio released Help Desk – a new SharePoint app for companies to improve service request processes such as office supplies, IT support and others.
The app has 5 statuses approach: Open->In Progress->Resolved->Closed->Reopen and was created for the following user roles:
- Users – each authenticated user who can create and monitor new requests
- Manager – a single user who can assign request to a performer or to perform it
- Performers – all users who perform requests
The Admin specifies user groups and change email notifications templates. Operations with requests are available to users depending on their roles and the request status.
About 140 users have already downloaded Help Desk. The app is free. You can try it at Microsoft Office Online Store.
Artezio as a custom software development company offers also any customization for its products upon request.
